cc4480
Good, good, good.
2024-02-07
alfred.liu
By the West Lake, the environment is beautiful and the travel is convenient. However, the recent decoration still affects some facilities and environment. The hotel service is very good and considerate, which makes up for the lack of decoration.
2024-01-29
e03314185
The hotel is highly praised. There was no air conditioning during the decoration. The water is not hot enough
2024-01-07
caiyu
The location is good and easy to find. It's just beside the West Lake. It's 10 minutes' walk from the subway station Longxiang bridge to the hotel. As the hotel is being upgraded, it's said that it will be completed in March next year. The front desk receptionist helped to arrange the room close to the West Lake. It was very considerate. The breakfast was good. There were a lot of dishes to choose, which had local characteristics. The hotel also presented free tickets for the next day's tour of the West Lake?!
2023-12-29
mengmeng0217
Nice hotel. Good location and convenient transportation
2023-11-23
lj027410
Yes, the facilities are old, but the service is OK
2023-11-11
doreendr
Very good. It's just by the lake. The service is also very good.
2023-11-04
ccalvintan
The location is very good. Downstairs is the West Lake. It's very comfortable to sit by the lake for a while
2023-10-30
xiaojiaosong
Dahua, I won't stay in another hotel in Hangzhou ╮ (╯▽) ╭ (╯▽) ╭ (╯▽) ╮ (╯▽) ╭
2023-10-24
m1203600144
The hotel is noisy during decoration. Although changing rooms will still have an impact, the small room service is still good
2023-10-04
yangdong96
The location of the hotel is very good, just by the West Lake! Also provide free cruise, very good!
2023-09-30
Candace_888
The location is excellent, and it is integrated with the West Lake. During the decoration period, it is inconvenient in all aspects. The corresponding facilities are being improved. I believe it will be very good after the decoration. Of course, the price will also rise. Breakfast is very rich.
2023-09-25
liyongmei1970
I took my parents and family to take a vacation. The hardware of the hotel is good. It's very close to the West Lake. Breakfast is rich. Recently, the decoration is a little noisy. I'm moved by the service. See the picture. I hope the hotel will give me a reward. I'll definitely choose here next time.
2023-09-18
Jaylyn
The location is very good. It's a good choice to receive friends!!!
2023-09-01
snowwolf
Beautiful environment and standard service quality.
2023-08-30
e00238720
It's noisy to push the window to the street. The room is smaller, better than just by the West Lake. Good night view.
2023-08-20
AnViL fly
The service is very good, because the hotel has been open for many years, and the facilities may not be as good as the new hotel, but it is clean and quiet, the geographical location is good, very satisfied, and will stay in the future
2023-08-18
yinweina
The location is really good, just beside the West Lake, the room is also good, the Chinese restaurant is delicious, and the housekeepers are very friendly
2023-08-15
e01134262
Hotel decoration, resulting in a lot of inconvenience
2023-07-25
cecps
Excellent service, all staff were very attentive and helpful. Those that couldnt speak great English went and got help from those who could. Right on the lake so nice spot, but not near many restaurants so beware you might need to walk/cab.
2023-07-16
j_vic
By the West Lake, the location is excellent, the facilities are perfect, the service is very friendly, sanitary and clean. Beautiful choice
2023-07-16
bacon0930
The hotel by the West Lake has very good service and convenient to play. The room has a viewing balcony and an old hotel, so the room area is a little small and the equipment is a little old.
2023-07-13
yuwen7400
The service is awesome. The car park is in another place. The attendant brings it in person and walks back with it.
2023-07-10
e01641173
The front desk and customer service of the hotel near the West Lake are very enthusiastic. After all, it is a designated reception unit of the provincial authority. The quality is very good. The rooms are a little old and the facilities are complete. If there are requirements, the customer service will try to meet the service. It is worth praising. The breakfast is refreshing and the variety is complete. The cruise ship presented is good. You can travel around the West Lake to have a panoramic view of the middle of the lake
2023-06-26
spring325
The location is very good. There are many kinds of breakfast. The service is quite satisfactory. Although the room is a little old, the facilities are complete. There are free cruises and you can choose to stay when you have the opportunity.
2023-06-25
lilyxu7663512
I saw a lot on the Internet during this trip to the West Lake. Finally, I chose Dahua, which is near the West Lake. It's very convenient, especially with my baby. It's very convenient to eat in the commercial street near the hotel. There are a century old store, zhiweiguan, grandma's house and green tea. Dahua's service is really good. Although the hotel's cruise ship is under repair, the hotel has also prepared a sightseeing bus for us. Breakfast is also good. We will stay in Dahua next time we go to Hangzhou, which is very warm.
2023-06-22
am.pm.
The environment is good. There are free yachts to sit on. It's foggy in the morning
2023-06-22
rabb17
The location is very good, the price is a little high.
2023-06-20
I.O.U
The service is convenient and worth recommending
2023-06-17
dgxw82544514
Location by the West Lake, the scenery is priceless! Friendly service, four-star facilities, but five-star service level! It's very convenient for people who want to stay in the West Lake all day and enjoy the scenery. It should be a good choice for people who don't care about the delicacy of the room
2023-06-16
anton521
Tour the West Lake, the best hotel
2023-06-09
yeting123
Good location, good service and don't miss the boat trip
2023-06-07
d02699422
The location of the hotel is very good, the service is also great, but the facilities are a little old.
2023-05-28
luoluo1115
The hotel is a garden style building with beautiful environment and considerate service. All employees will greet the guests politely when they see them. The complimentary cruise ship is also very good. Dahua will be chosen next time
2023-05-14
falec
Big bed room, slightly small room type, general facilities. The location is absolutely good, just beside the West Lake.
2023-05-05
e00618297
Good hotel. The hardware may be a little poor, but the software service is very good. I like it.
2023-05-05
SD08985828
When the hotel is renovated, the parking can only be at the door. One service staff asked to park at the door. Another service staff said that they can only park with a room card. The attitude is bad and the experience is very poor
2023-04-30
danddy
The surrounding environment is very beautiful, the location is by the lake, excellent, the service is very considerate. Only the facilities in the house are a little old.
2023-04-30
baixuesong1234
It's very convenient and you can take a yacht. It's highly recommended
2023-04-29
lulu02170608
The service was very friendly, the environment was very pleasing to the eye!
2023-04-23
Eg. Ye
It's great. The geographical location is very good. It's near the West Lake. It's very comfortable to take a walk in the evening. There are also free cruise ships. The children are super happy.
2023-04-23
fangfang1981
The hotel is a little old and is being renovated. But the service was good, the surrounding food was very convenient.
2023-04-22
elan17
Although the hardware facilities are insufficient, the software is very good, especially the service attitude and praise. I will stay here next time
2023-04-13
gvc092867
Nothing else was said. The location was excellent, the service was excellent, and the food was very delicious, but the hotel facilities were a little old, the room was a little small, and everything else was perfect.
2023-04-11
e00009221
The room is clean and comfortable! Excellent service attitude!
2023-04-09
e01668560
The location of the hotel is good, the service is considerate, very good!
2023-04-04
coccinellebb
Good. There is a free West Lake cruise. My parents are very satisfied.
2023-04-01
seymour
Very good location, very good service. It's worth recommending. High cost performance. When I checked in, it was the cherry blossom season. The cherry blossoms in the yard were in full bloom and very amorous. recommend.
2023-03-27
dufej
The hotel is being renovated, so it's a little noisy, the bed is a little small, the environment is very superior, the service is good, and the breakfast is also rich.
2023-03-18
MOO.LEE
The room is 31 square meters, but it's not as big as 21 square meters. It's not worth the money at all
2023-03-17
rujiaxiaoyumi
The hotel is on the edge of the West Lake. To be exact, it is on an island near the West Lake, surrounded by water. Once you enter the hotel courtyard, you can see the towering pine trees representing the history of the hotel. Great location!
2023-03-14
gdgmwmg
It's a good choice to visit Hangzhou
2023-03-11
Maxj001
The address of the hotel is very good, but it feels a little old
2023-03-09
e03185233
The service was very good. Someone followed me to pick up my luggage. The location was too good. It was near the West Lake, but the room was a little backward, that is, it was better than Samsung. The bathroom accessories were the same as those of the Express Hotel. Such a famous hotel can go to a higher level
2023-03-09
Inoslin
I don't have to say the location. The facilities are old, the service is good, the breakfast is average, the effect of central air conditioning in the room is very poor, the double bed room bed is too small, the room is no different from ordinary Express Hotels, and the only thing worth recommending is the location.
2023-03-06
liubindd
I don't know the location. It's cool to live by the West Lake, but the rooms and facilities are old, Chinese style. I really don't like this style,
2023-03-05
carolyn12
The environment is very good. It's just the birthday. The room can see the lake view. It's the environment I want. I can see the lake view even for breakfast on the West Lake when I go out. This great service is also good. The only thing is that the room is small and the decoration is not good enough, but it's relatively clean. The most important thing is that it's generally praised
2023-02-17
JamWnJ
The surrounding environment and the service by the West Lake are very good
2023-02-15
jess_fuyu2222
Built near the lake, the environment is naturally beautiful. The service attitude is very good, the breakfast is very rich, and it is very close to the commercial street. It is also convenient for eating and shopping. The only regret is that I didn't take the yacht of the hotel to visit the West Lake. When the hotel was first booked, it was because there was a yacht. As a result, when I checked in at the store, I knew that all 30 positions were full, because many people booked first by telephone. It's hearty! It turns out that you can book by phone in advance, but you only have 30 seats, so how difficult it is to sit on it! If there is no free yacht, the price seems a little expensive.
2023-02-13
e00177251
The environment is super first-class
2023-02-08
se7enwu
The location of the hotel is good, the attitude of the service staff is friendly, very good!
2023-02-05
f25131
The location is very convenient. The service staff are very polite. They really feel at home. They will make a reservation when they come to Hangzhou next time.
2023-02-02
martin810214
By the West Lake, the surrounding environment is very good. Sit and see the West Lake
2023-01-31
lwans0929
Not bad. It's close to the office. I'll stay next time
2023-01-18
m00150992
The hotel service staff are very good and careful. The location of the hotel is great! The fly in the ointment is that the shower room is super mini, about 0.5 square meters. Overall impression: satisfied!
2023-01-15
bao_clare
Very good
2023-01-12
minna430
The service was very good. When we checked in, our housekeeper Xiaoxue brought tea. It was a little smaller. It was very considerate. It's just that there are too many people checking in these days, and they didn't get the boat ticket. The transportation is convenient. It's also very convenient to drive
2023-01-08
m00720786
The location is very good. It is the best choice to visit the West Lake. It is also very lively around.
2023-01-08
lly_18
The room was upgraded and the service was still very good
2023-01-04
e00173095
The location is very good, the service attitude is good, the room has a balcony, you can see the West Lake directly, after breakfast, you can take a boat to visit the West Lake. It's a great trip! The environment in the hotel is also very good. It's beautiful.
2023-01-02
odiao
The hotel is near the West Lake. environment Scenery. Especially good. Good service attitude.
2023-01-01
coldgirl
Good service. It's very convenient to visit the West Lake. The room is also very good
2022-12-31
fensily
It's a wonderful hotel. From the pretty girl who ordered a cruise at the front desk to the bellman at the door (two bags came to help us get on the car), to the beautiful woman who took us upstairs in the lobby, they are all polite, warm and sincere. I feel that it's an old aristocratic hotel with a lady of all families. There is a beautiful maid standing at the small door opened to the tourists after breakfast, It's a hotel that I'm very satisfied with. The only thing to make complaints about is that the parking guests actually charge 20 yuan.
2022-12-29
dingleidf
The location of the hotel is very good, but the room facilities are old, and the room is smaller. But the service and hygiene are good, and there are free cruise seats
2022-12-25
renwuets
The hotel is very clean, the room is small but very exquisite, and many details are well done. For example, the towels are very soft, not very old and very hard. There are children's slippers to supply. They call room service very fast. The highlight is that their service. All the service personnel are of good quality. The front desk is the fastest I've seen. I also eat breakfast and give it a suit. Breakfast is also good. There are a lot of varieties, and the quality is good. All kinds of products in Hangzhou I've stayed in a lot of hotels. I'll stay here next time. The location is next to the West Lake
2022-12-25
benxiaoya
Superior location, considerate service, friendly attitude, old brand hotel, recommended!
2022-12-16