First class service, first-class environment, but the facilities are too old

The location of the hotel is excellent. Close to the southeast of the West Lake, you can look at Baoshu tower and Baoshi mountain from a distance. At night, the starting point light on Baoshi mountain is bright, which looks like a dream fairyland from a distance. You can also see the music fountain near the three parks. You can see its dancing posture and momentum during the day and its colorful and graceful at night; The hotel is also very close to the city center. It is very convenient to go shopping and eat. The hotel management is standardized, the employees have high professional quality, considerate and courteous service, and are also very considerate and meticulous. Take a fruit into the room, and the room service will immediately bring the fruit plate and fruit knife to the hotel; The flowers, plants and corners of the hotel are taken care of very carefully. The hotel also has its own cruise ship. Guests can travel around the West Lake for free. Although the house price has risen a lot due to the Spring Festival, I am very satisfied with this stay!

The butler service of the hotel is warm and considerate. When leaving, two service personnel from the north building were sent to the road. Unfortunately, they didn't have lunch in the picturesque restaurant. Thank Dahua for its high-quality service.

The service staff were excellent and polite, but the room was too small

The environment is very good

I have lived in Dahua every year in Hangzhou for several years. My favorite is Dahua's breakfast. It's an enjoyment to sit in front of the window and watch the West Lake and have breakfast. Dahua's waiters are more polite and caring than ordinary four-star hotels. The only dissatisfaction is that it is arranged in the first room on the ground floor near the door of the north building. There are in and out employees outside the window, which is very lack of privacy.

Good location, old equipment, solid Chinese restaurant.

Dahua hotel is my favorite hotel because it is located on the Bank of the West Lake. Go out to the left is the lakeside, and to the right is the West Lake world. I know this hotel has the background of the provincial government. I was always worried about the service of such 'within the system' hotels. But this check-in really surprised me. Not only in the hotel, the waiters greet politely when entering and leaving, but also the hotel has set up a new 'floor housekeeper' service. As soon as we arrived at the hotel, the housekeeper came in and told the service items, leaving a business card, 'if you have something to say, please talk'. When I returned to the hotel in the evening, my slippers were neatly put. A cup of warm west lake lotus root powder had been put on the tea table, which made me feel very warm. When we left, we left our pajamas in the room. The housekeeper informed us in time and sent them by express the next day. The housekeepers on our floor are Xiao Yu and Xiao Liang. The service is very good. Thank you here.

I live in the north building. The room decoration is the same as the standard room. I thought the hotel allocated the wrong room. The decoration of the south building is better.

The location is really richly endowed by nature. On the edge is West Lake Xintiandi. The new room of the south building is still new. It is too inconvenient to park, like catching a duck, but it has a good attitude.

National Day check-in, the price is high!

not bad

After decoration, the room smells bad and the room is wet. It should be improved as soon as possible; But the hotel staff are well-trained and good

The hotel is great!

Great!

Dahua hotel is close to the West Lake. It is very convenient to play and eat. The west lake vinegar fish in the hotel is well cooked

The hotel is next to the West Lake. It is quiet in the middle of trouble. The front desk also sent a boat ticket. The waiters are very friendly and friendly. They forgot to take a dress when checking out and helped mail it home. They will come back to Hangzhou in the future.

I've lived in n for many times. Everything is good, but the bed is too bad. I strongly urge the store to change the bed. Everything else can make do with it. It's really not good

A good hotel, just beside the West Lake, is very convenient and has many scenic spots.

The overall management of the hotel is very efficient, the environment is very good, the traffic location is very convenient, the attitude of the front desk service staff is super good, the check-in and check-out are very fast, and the service is in place. Good value for money. I'm very satisfied. I'll check in next time.

The environment is beautiful. It's just beside the West Lake

Every aspect was pretty good. I tried to arrange a non-smoking room when booking, but I didn't meet the requirements.

careless!

The room facilities are average, but the service is very good. What's more, there is a luxury yacht to visit the West Lake for free

The environment is super good, the service is up to standard, treat people warmly, great praise!

The service attitude was very good, but the decoration was a little noisy

Fairly good, convenient transportation, close to the West Lake, quiet in the middle of trouble

It's OK. It's close to the West Lake with beautiful scenery. You can see the lake directly from the balcony. The food in the restaurant tastes good. It's authentic hangbang food.

The location is very good. It's by the West Lake. There is also a free West Lake cruise. super value.

The hotel has a unique location and first-class environment. The service staff are conscientious, responsible and polite. The facilities are clean and in line with international standards. Breakfast with Chinese and Hangzhou characteristics, rich and delicious. The only drawback is that there is a little water leakage under the shower room. I believe it can be repaired soon. We hope to maintain the current level and should not be too open and commercialized. Next time I come to Hangzhou, I plan to stay again.

The design is old, but the service is very good.

The location of the hotel is really wonderful

The hotel facilities are slightly old, the room is not very spacious, but the location is superior. You can see the West Lake outside the window, next to the West Lake world. A few hundred meters away, there are Grandma's house, Southeast Asian cuisine and other restaurants. The breakfast in the hotel is very rich. There is a free cruise ship at 9:00 in the morning. Unfortunately, I missed it. However, there are cruise ships operating nearby, which are not expensive, but there is no luxury cruise ship in the hotel. The service attitude of the hotel service staff is very good. They always greet each other with a smile and take the initiative to help pick up the luggage and open the door. The hygiene is very good. When we came back from breakfast, we have cleaned the hygiene and tidy up our own clothes and appliances. The parking lot is not big, but it's still free. Very good hotel. I'll go next time!

not bad

The hotel is quiet in the midst of trouble, which is a very pleasant check-in experience! Holiday business check-in is OK. According to my friend, the price is still a little expensive, but I'll come next time. The hotel is quiet in the midst of trouble, which is a very pleasant check-in experience! Holiday business check-in is OK. According to my friend, the price is still a little expensive, but I'll come next time.

very good

The environment is good. You can see some West Lake. Chinese style housing

The hotel facilities are average, the service is quite up to standard, and the breakfast is also very rich

not good

Good location, good service attitude, good parking, good breakfast

The hotel provides considerate service and free cruise service. The housekeeper's service is very good. Free night spots are good

The software is super five-star and the geographical location is excellent, but the hardware (North Building) is poor

The location is super good, the service is also very good, and the breakfast tastes very good. It's very comfortable to have breakfast by the West Lake

not bad

The hotel's service and environment are very good, and travel is very convenient. But the facilities are too old, especially the bathroom in the business king room is too small, so it's not safe to turn around when taking a bath. Stay next time you come.

**** OK, good

I have stayed in this hotel for many times. I still like to stay in this hotel in Hangzhou. The service of the Hotel nearest to the West Lake is very high. What has a profound impact is that the waiters are very polite and the service level is very high, which makes us feel very good! Hope to keep!

Not bad. That's it

good

excellent!

It's too old

Excellent location and excellent service. The hardware is old, especially the shower head in the bathroom is fixed, and the shower space is very small.

It's good to book for the guests.

The location of the hotel is excellent, close to the West Lake, and the service is very good. The room is a little small, and the dishes in the restaurant taste very good. You must consider staying in Dahua next time you go to Hangzhou.

Infrastructure construction is at the gate. That's not good. Others are good

The location is first-class and the service is very good!

The hotel is clean, hygienic and comfortable. It's very suitable for business travel. I'll come again next time

Good environment, good service attitude.

The hotel is in an very nice location next to the lake. Beds are ok, staff is limited in their English. Breakfast was ok but not a lot of Western options

The tour of the West Lake with the sightseeing bus of the hotel is excellent and the service is very friendly

The location of the hotel is very good. It's close to the West Lake and the downtown area. It's quiet and noisy. It's only a few minutes' walk to zhiweiguan, grandma green tea's building. The restaurant is beside the West Lake and the cruise ship is very comfortable. The key is to praise the service of the hotel

A big bed room has been upgraded, and the environment is not good. It is not recommended to book this one until it is completed.

The location is super good, the service is excellent, but the price is too expensive

The service was great. The hotel is on the edge of the West Lake with invincible scenery. The room facilities are a little old, but I can see that the sanitation is done very carefully. The food in the hall tastes good and is slightly expensive, but it can be understood in the scenic spot. WiFi is awesome in the room. The family are very satisfied with the stay