73F ~ 84F 
Hotel Map
News
- 2026-09-16
China Southern Airlines will add 132 flights to Hunan during the National Day holiday
- 2026-09-10
Train tickets on the eve of the Mid Autumn Festival holiday go on sale today. Double Festival railway transportation lasts for 16 days
- 2026-09-03
Civil aviation summer transport ends: 151 million passengers transported in 62 days
- 2026-08-27
The number of inbound and outbound personnel at Beijing Port has exceeded 15 million this year, a year-on-year increase of 9%
- 2026-08-19
China Railway Chengdu Bureau: The 'Beautiful Mountains and Rivers, Colorful Guizhou' tourist train has added a round-trip summer sightseeing route from Guiyang to Panzhihua South
- 2026-08-13
Hainan Airlines plans to open an international route from Haikou to Penang on October 11th
- 2026-08-08
In the first month of summer transportation, the passenger flow at the Capital Airport increased by 18%
It adopts the classical courtyard architecture, covering an area of 18000 square meters, has a long history and enjoys a good reputation at home and abroad.
The hotel has all kinds of comfortable rooms, which are harmonious with the scenery of lakes and mountains. We are always looking forward to your visit and wish you a wonderful time in Hangzhou, the 'paradise on earth'.
How far is the hotel from Hangzhou Xiaoshan International Airport?
Grand Hotel Hangzhou is 26.2km from the airport.
Does Grand Hotel Hangzhou offer airport shuttle service?
No, the hotel does not offer airport shuttle service.
What are the check-in and check-out time at Grand Hotel Hangzhou?
Check-in time is from 14:00, and check-out time is until 12:00 at Grand Hotel Hangzhou.
Does Grand Hotel Hangzhou have a pool or gym?
No, The hotel has no pool and fitness room. See details about other facilities on this page.
Does Grand Hotel Hangzhou have a restaurant?
Yes, you could have a meal in the hotel.
Does Grand Hotel Hangzhou offer internet or wifi?
Yes, please request it when you check in the hotel.
Does Grand Hotel Hangzhou accept prepaid room charge?
Yes, please contact us after submitting a reservation.
Does Grand Hotel Hangzhou accept credit card payments?
Yes, VISA Master AMEX could be accepted.
How much is the breakfast at Grand Hotel Hangzhou?
Each costs cny108 for extra breakfast.
How much does it cost to stay at Grand Hotel Hangzhou?
The room prices is from cny1400, but it may vary depending on your stay(e.g. dates, room type etc.).
I was poked by the West Lake style service hidden in the details
Before coming to Hangzhou, my impression of Grand Hotel Hangzhou was still limited to 'an old brand hotel by West Lake'. This time, I stayed with my parents for two nights and truly realized that its good service is never just a slogan on the promotional page, but quietly incorporates the warmth and softness of old Hangzhou into every little need you haven't expressed.
As soon as I got off the car, the concierge quickly approached me, taking the two heavy suitcases in my hand with one hand and firmly holding onto my mother's arm with the other, afraid that she might not be able to step on the steps outside the hotel. When checking in, the front desk noticed that the elderly person traveling with me had difficulty walking. Without waiting for me to speak, they took the initiative to adjust the room originally arranged on the third floor to a room type with a small courtyard on the first floor for free. They also handed over two handwritten reminder cards: one marked the location of all accessible passages in the hotel, and the other marked the three community hospitals and convenience pharmacies within a 5-minute walk around. Even the one that operates 24 hours a day was circled in red.
As I put down my luggage in the room, I casually mentioned to the housekeeping lady that my father had a decades old Hangzhou obsession and used to drink Longjing by West Lake when he was young. In less than half an hour, the aunt knocked on the door with a small plate of freshly baked osmanthus cake, saying that it was the old Hangzhou flavor made by the hotel's kitchen. She even specially gave her father a small can of the hotel's hidden new tea from the past and smiled, saying, "Try it, is it the same flavor you drank by West Lake when you were young. In the evening, my family of three planned to take a walk by the lake. When we returned to our room, we found that three mosquito proof mugwort sachets had already been hung on the hooks at the entrance, and three pairs of soft soled cloth slippers were placed next to the shoe rack. The note read, "The stone road by the lake is uncomfortable, wearing this one makes walking more comfortable.
The next day when I had breakfast in the restaurant, my mother casually said that she wanted to have a bowl of soft pumpkin Congee. Within two minutes, the waiter came over with a bowl of Congee that had been boiled densely, and even the sugar was reduced by more than half according to the old man's taste. We planned to visit Lingyin Temple that afternoon, but while chatting, we mentioned to the front desk that we were afraid of not finding a parking spot due to the large number of people in the scenic area. When we returned to the hotel that day, there was already a hand drawn route map on our desk, which marked the stations and departure times of the shuttle bus from the hotel to the scenic area. Even the less crowded vegetarian noodle shop near Lingyin Temple was marked. There were also three free portable umbrellas provided by the hotel nearby, saying, "The weather in the mountains is changeable, so it's safer to bring them with you.
On the day we left to catch the high-speed railway, we had just packed our luggage, and the housekeeper had put three hot breakfast packages at the door in advance, including Xiaolongbao, warm soybean milk, and a small box of sweet scented osmanthus cloud cake for parents to eat on the way. When the car arrived at the door, the concierge had neatly placed all the luggage in the trunk and even handed three bottles of chilled West Lake Longjing water, saying, "It's hot on the way, drink this to relieve fatigue.
I used to think that "first-class service" was the standardized process of high-end hotels, but this time after staying at Grand Hotel Hangzhou, I realized that there is a unique warmth and softness that belongs to West Lake hidden in its service. There is no deliberate politeness, but it has perfectly met all the small needs of you and your family. I didn't stay in a hotel for two nights, but I was clearly taken care of by the hustle and bustle of old Hangzhou for two days. Next time we come to Hangzhou, my family will definitely return here.The softest texture of accommodation in old Hangzhou
Before coming to Hangzhou, I visited over a dozen hotels by West Lake and finally chose Grand Hotel Hangzhou with a trial and error attitude. This century old hotel hidden in the bustling city completely breaks away from the stereotype of 'outdated hotel facilities', perfectly blending the elegance of West Lake with the comfort of guests. After staying for two nights, I even slowed down my return journey by half a beat.
Walking through the quiet gate amidst the hustle and bustle, passing through a courtyard filled with camphor trees, you will be greeted by a large lawn facing the lake. The wind, wrapped in the fragrance of lotus leaves, blows over, instantly dissipating most of the heat that had just emerged from the city subway. When checking in, the front desk noticed that I had a hiking badge from the West Lake scenic area hanging on my backpack. Before I could even speak, they took the initiative to upgrade me to a lake facing room on the third floor and handed me a cup of warm Hangbai Chrysanthemum tea. They smiled and reminded me, 'There are many mosquitoes and insects by the lake in the evening, so mosquito repellent is prepared in the room.'.
The moment the door was pushed open, it was immediately healed. There were no overly piled up internet famous decorations, the light wood colored new Chinese style furniture was warm and moist, the woven cushions by the window had the delicate texture of old Hangzhou, and even a small plate of freshly made Ding Sheng cake was placed on the desk in advance. The most amazing thing is the entire floor to ceiling glass window, which allows me to cross over the treetops of the courtyard without tiptoeing, and directly capture the morning mist of West Lake, the weeping willows of Su Causeway, and the distant Baochu Pagoda. I stood by the window for ten minutes, lost in thought, and even the exhaustion of the journey dissipated completely.
The appropriateness in the details exceeded expectations: the softness and hardness of the mattress just fit the waist and neck, and as someone who knows beds all year round, I would relax after just a short while; The tea tray has prepared this year's Mingqian Longjing in advance, and the kettle is silent. Even if you want to make a cup of tea late at night, it won't disturb others; The bathroom has been fully separated into dry and wet areas, and the thermostatic showerhead has stable and soft water output. After a day of strolling around West Lake, taking a hot shower can relieve most of the soreness on my legs. What surprised me even more was the balcony, with two wicker chairs and a low wooden table. Sitting here at night, blowing the lake breeze, I could hear the faint music coming from the distant boat on the lake surface, which was much more comfortable than watching the night view crowded among the people by West Lake.
The most touching thing is the temperature hidden in daily life: when I was strolling around West Lake and caught a light rain, I returned to the hotel. As soon as I walked to the door, the concierge handed me a dry towel and casually took my wet umbrella and put it in a waterproof bag; When I returned to my room at night, there was already a small bowl of warm silver ear lotus seed soup on the table, with a sweetness that was just not cloying. The buffet breakfast on the second day was even more surprising. The steamed Xiaolongbao soup was fresh, and the topping of Pianerchuan was stir fried that day. Even the authentic onion bun stew could be made on the spot, which fully took into account the tastes of foreign tourists, but also retained the roots of old Hangzhou.
I used to think that accommodations by West Lake were either outrageously expensive or could only be viewed from afar across the street. However, after staying at Grand Hotel Hangzhou this time, I realized that good accommodations by the lake never require you to just take a photo and leave, but rather allow you to truly slow down and incorporate the West Lake breeze and the softness of old Hangzhou into your two night daily routine. Next time I come to Hangzhou, I will definitely stay here as soon as possible.